Service & Support - We call it Partnership
When you choose a Mangold product you select more than a hardware or software piece: You choose a solution that renders results, that serves your needs and solves a problem for you.
Unmatched premium support has been a cornerstone to our success and we won’t let up on it: All you have to do is to let us know, when you need a helping hand – we are just a phone call or an email away!
Some call that a competitive advantage – we call that in simple terms: Partnership!
Standard Support Contract Options
The following support options are currently available for our solutions:
Support Contract | |||
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None | Basic | Premium | |
Download maintenance releases of purchased Mangold software products with corrected or changed functionalities. |
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Technical support through e-mail |
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Special discounts on regular training courses |
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Discount on remote training courses |
| 25% | 50% |
Subscription to new releases of purchased Mangold software products. Take benefit from the latest in analysis technology and newly created functionalities from the Mangold development labs. |
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Personal technical support through phone |
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Personal technical support through remote internet assistance. |
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Contact us now about your individual needs! We will be happy to assist...
