Researchers in the department of Organizational and Social Psychology at the University of Braunschweig, Germany are studying Motivational Interviewing (MI). Whether it is an appraisal interview, a team process, coaching or other dyadic interactions – the process can be lead and structured through targeted change management. Researchers examine these interaction patterns in several studies.
Due to the complexity of interaction processes, there are appropriate techniques that are required – particularly a suitable coding scheme. Does the interviewer pose an open or a closed question? Does he give his client approval? Does the client express his consent or objection? In simple words, possible events are systematically pre-defined, so that the observer can capture them by using the scheme. Traditionally, the interaction analysis was performed by paper and pencil.
Easier, faster and significantly more informative are software-based coding schemes. Events are logged with a mouse and keyboard. The researcher receives extensive statistics with just one click of the mouse.
The scientists at the University of Braunschweig use the Mangold INTERACT software.
Recently, PhD Florian Klonek presented the results at the ICMI International Conference on Motivational Interviewing in Amsterdam.